Service & Usage FAQ
Is ShoeCatch free to use?
Is ShoeCatch free to use?
Yes. ShoeCatch provides 2,000 credits once to each user after sign-up.
You can use these credits to try key features such as image generation, video creation, and editing tools.
After your free credits run out, a monthly subscription grants credits each billing cycle. If you need more, you can buy extra credits with a top-up.
How do credits work?
How do credits work?
Credits are the internal usage unit used for AI generation and editing in ShoeCatch.
After signing up, each user receives 2,000 credits to try key features such as image generation, video creation, and editing tools.
The number of credits consumed depends on the model and feature you use.
For example, image generation, video generation, upscaling, and editing tools may each consume different amounts of credits.
If a generation fails due to a model or server issue, the credits used for that request are automatically refunded.
You can check your remaining credits anytime from the credit area at the bottom left of the canvas.
How do I get started with ShoeCatch?
How do I get started with ShoeCatch?
Getting started takes just a few minutes — from sign-up to your first AI-generated shoe design.
Create an account
Click Get Started at shoecatch.ai and sign up with your email or Google account.
No credit card required.
Add your first input
Upload or drag in an image reference to the canvas.
Add an Image or Video node and describe your idea in text.
(Example: “Minimal running shoes in mesh material with bold accent colors.”)
Connect your nodes
Link reference images to Image or Video nodes to build your workflow.
Generate & iterate
Click Generate and see your first result in seconds.
If you’re not satisfied, tweak your prompt, adjust parameters, or try another AI model.
Export
Once you’re happy with your design, export it.
You fully own the rights to use it for presentations, manufacturing quotes, portfolios, or commercial purposes.
Do I need design experience?
Do I need design experience?
Not at all. ShoeCatch is designed so anyone can create design — no professional software required.
Why beginners love it:
AI co-designer that understands footwear aesthetics and production constraints.
Instant results that visualize your ideas in seconds.
Natural learning curve as you explore materials, styles, and design principles hands-on.
Is ShoeCatch suitable for professional designers?
Is ShoeCatch suitable for professional designers?
Absolutely. Many professional footwear designers use ShoeCatch to speed up ideation, maintain stylistic consistency across collections, and focus on creative direction.
Why professionals use it:
Faster concept development by generating dozens of variations in the time it once took to sketch a few.
Instant rendering that turns hand sketches into photoreal images without 3D tools.
Consistent branding by easily applying the same visual style across multiple designs.
More time for creativity by letting AI handle repetitive work while you focus on storytelling and material decisions.
What core AI features are available now?
What core AI features are available now?
ShoeCatch combines essential AI tools for footwear design — all inside a visual, node-based canvas.
Node Canvas lets you connect multiple AI tasks visually to automate complex design processes. You can create and save flows like Sketch → Render → Recolor → Video Generation.
Image Generation allows you to create footwear concepts from text or reference images, apply brand styles, transform sketches, and make edits.
Video Generation turns finished designs into rotating 360° videos or on-foot visualizations for presentations or marketing.
AI Model Library provides a range of AI models optimized for different creative goals.
AI Quotation analyzes your design to predict manufacturability, estimated cost, MOQ, lead time, and potential production risks.
Workspace Management helps you organize projects and manage access by team or client.
Who owns the designs I create?
Who owns the designs I create?
All designs generated or edited in ShoeCatch belong 100% to you.
You retain full ownership and commercial rights.
For details, see our Terms of Service and Privacy Policy.
Can ShoeCatch see my designs?
Can ShoeCatch see my designs?
ShoeCatch staff may access a small number of user files strictly for service stability, issue resolution, and model improvement.
Content is never sold, shared, or claimed by ShoeCatch or third parties.
Can AI-generated designs be manufactured in real life?
Can AI-generated designs be manufactured in real life?
Yes. that’s our goal.
ShoeCatch aims to close the gap between ideation and production.
You can preview realistic renderings, make faster sampling decisions, and use AI Quotation to estimate costs, MOQs, lead times, and production risks.
Several new models are in closed beta.
Stay with us as we make the journey from concept to creation faster and more predictable. 👟
What should I do if something goes wrong?
What should I do if something goes wrong?
We’re constantly improving stability and usability.
If an issue persists, please contact support@shoecatch.ai and include:
A brief description of the issue and reproduction steps
Screenshots or screen recordings (if possible)
Your browser and operating system
Every piece of feedback helps us make ShoeCatch better for the entire community.
What should I do when a generation fails?
What should I do when a generation fails?
ShoeCatch identifies four types of generation failure: an input safety block, a model refusal, a server error, or another general failure.
Read the error description and follow the suggested next step shown on the Canvas. If the same error continues, contact support@shoecatch.ai and include the displayed error message.
How are app updates applied?
How are app updates applied?
When a new ShoeCatch version is available, the app refreshes automatically. If you are generating content or completing a payment, the refresh waits until that work is finished so it is not interrupted.
Was this helpful?
More in FAQs
Billing and Refunds FAQStill need help? Ask the team